How to Block a Lost Debit or Credit Card

Steps to Block Your Card:

1. Contact Your Bank Immediately:

  • Call your bank’s emergency hotline right away.
  • Provide necessary details such as your account number, card number, and personal information for verification.
  • Follow the bank’s instructions to block your card promptly.

2. Use Net Banking:

  • Log into your online banking account to block the card.
  • Ensure two-factor authentication (2FA) is enabled for enhanced security.
  • Update your contact information to ensure seamless communication with your bank.

3. Use Mobile Banking App:

  • Check if your bank’s mobile app has an option to block your card.
  • This method is usually quick and convenient.

4. Use SMS Blocking:

  • Many banks offer an SMS-based card blocking option.
  • Send a specific keyword (e.g., “BLOCK”) followed by the last four digits of your card number from your registered mobile number.
  • Confirm the SMS format and number with your bank to avoid errors.
  • You’ll receive a confirmation SMS once your card is successfully blocked.

5. Visit the Nearest Bank Branch:

  • If your card goes missing during bank hours, visit a branch to block it.
  • Bring identification for verification.
  • While at the branch, inquire about how to get a replacement card.

Why Blocking a Lost or Stolen Card is Essential:

  • Prevent Unauthorized Transactions: The primary goal is to stop unauthorized users from making purchases or withdrawals.
  • Protect Your Credit Score: Blocking the card helps prevent fraudulent transactions from damaging your credit score.