Punjab National Bank (PNB) is making a strong comeback in the credit card space. According to MD Ashok Chandra, the bank’s revamped IT infrastructure will be ready in the next three months, paving the way for a full-scale relaunch of its credit card operations by November or December 2025.
What’s Changing?
- Revitalized Credit Card Division: A new general manager has been appointed to lead the reshaped credit card business arm.
- Digital Overhaul: Enhanced digital systems are underway, with upgraded internet banking and a sleeker version of the PNB One mobile app—powered by AI and set to launch by end of September.
Why It Matters
- Greater Visibility: PNB admits its card products have been under the radar—this relaunch is intended to elevate its presence and offerings in a competitive market.
- Improved Customer Experience: The digital revamp aims to offer smoother functionality for both retail and business customers.
- Strategic Timing: Marking a strong year-end push, this relaunch aligns with the upcoming festive season—an ideal time to capture consumer attention.
Launch Timeline Quick View
| Date | Milestone |
|---|---|
| End of Sept 2025 | Launch of revamped PNB mobile app |
| Nov–Dec 2025 | Full-scale relaunch of PNB’s credit card business |