The Update:
City Union Bank (CUB) showcased its latest suite of digital payment innovations at the Global FinTech Fest 2025 in Mumbai, highlighting its growing focus on real-time, secure, and interoperable digital banking.
What’s New:
- UPI-based Credit Line Access – CUB introduced UPI-linked credit solutions for MSMEs and individuals, making short-term lending faster and fully digital.
- TapPay Terminals – Smart NFC-based POS devices aimed at simplifying merchant collections.
- Voice-based Banking Assistant – A new AI-driven voice bot integrated within the CUB mobile app for seamless transactions.
- Enhanced Digital Collections Suite – Designed for schools, hospitals, and SMEs to accept multi-channel digital payments effortlessly.
Why It Matters:
City Union Bank is stepping up its digital game — moving beyond traditional banking into the embedded finance and digital lending space. With these launches, CUB aims to make its services more accessible, especially for small businesses and retail customers transitioning to digital-first operations.
My Take:
This signals how even mid-sized private banks are no longer content staying behind in the fintech race. By leveraging UPI credit and AI assistance, CUB is positioning itself as a tech-forward regional bank — a trend we’ll likely see more of in 2026.